Shipping policy

9) DELIVERY

Subject to product availability and except in exceptional circumstances, we will make every effort to deliver your order by the date specified in your dispatch confirmation, or within 30 days of your order confirmation if no date is provided. Delays may occur due to unforeseen circumstances; if delivery is impossible, we will notify you and offer either a new delivery date or a full refund. Please note that deliveries do not occur on Sundays or public holidays. Delivery is confirmed when you or an authorized third party physically receives the products and provides proof of receipt.

10) IMPOSSIBILITY OF DELIVERY

If delivery proves impossible, we will attempt to leave your package at a secure location and notify you of its whereabouts. Should your order remain undelivered due to circumstances beyond our control - such as an incorrect address or uncollected relay point- and you do not contact us, we will consider the contract terminated. In such cases, no refund will be issued. This provision does not apply to promotional contests.

11) TRANSFER OF RISK AND OWNERSHIP OF THE PRODUCTS

You will assume the risks relating to the products from the delivery as defined in clause 9 above. Ownership of the products will only be transferred to you upon receipt of full payment of the amounts due, including delivery charges, or at the time of delivery (as defined in clause 9 above) if it occurs at a date subsequent to payment.